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  1. Last week
  2. ArtmakerJen

    Feature requests

    Love all the hats. Wish there were more choices in shirts gloves and pins. Also wish there were more varied gifts to give at the table. How about adding some seasonal ones? Candy corn for Halloween, maybe pool toys for the beach stuff... like that. Getting really tired of the stuff we have. Tiaras? Seriously? WHO actually wears a tiara? And NO MAN would. Come on. How about stuff that would actually BE at a poker table? Sandwiches, chips, more drinks, those are always popular. Get rid of the stupid tiaras. how about stuff that goes with all the hats? Someone with a dog hat could get a dog bone for their pooch? Something like that. Keeps things interesting. (need more gloves, how about stripes, at least more colors.)
  3. Earlier
  4. Salvo GOP

    Halloween Token

    Never throw in the towel ArtmakerJen!💪 I 'm sure you'll be able to win good pots with the right poker strategy. Best of luck for your next games! 🍀🍀🍀
  5. Misty

    Phantom Friend Messages

    haha, i have the same thing. Thanks for fixing this in advance. Better for my OCD also 😉
  6. Cool ! thank you very much.
  7. ArtmakerJen

    Halloween Token

    HEY good to see support really does fix issues. Outstanding. I have yet to win a single game let alone THREE. Love Halloween too but it seems it's just not going to happen for me.
  8. ArtmakerJen

    issues

    Well "2-3 business days" you say???? Posted this on the 2nd. Same day I contacted support. It's now the 9th. Still no reply from support. Game started mysteriously working the same day though so maybe they know they fixed what ever it was and no need to bother answering people? Or like so many online sites, (and many other businesses these days,) "support" is a thing of the past. oh well. Glad this is just a game and nothing really important.
  9. Goodkat

    Halloween Token

    That's great! ... thank you very much. 👍
  10. Goodkat

    Phantom Friend Messages

    Thanks Stefan. It's not a big issue, but fingers crossed.
  11. Stefan GoP

    Phantom Friend Messages

    Hey Goodkat, thank you for your feedback that this bug is still not fixed. I handed it over to our developers, so it will hopefully be fixed soon.
  12. Stefan GoP

    Halloween Token

    Thanks, Goodkat! The bug should already be solved by now. I checked your inventory and added you the Evil Pumpkin Hat as this seemed the only hat you were missing.
  13. Hi, Some time ago I accepted a friend request from a newbie, who evidentally sent me two messages overnight, and then defriended me before I had a chance to read them the next day. Since then, every time I log on to the game my friends icon shows these two messages that don't exist. I did contact support about this some time ago, as it's a little irritating, and they said they are aware of the bug and it should be sorted in the next update. That was some time ago now, has been going on for many months and seemingly there has been a number of updates since but the bug still persists. Is there any way to get rid of these two phantom messages, or am I just stuck with them now?? It's not good of my OCD!! And since, I never accpeted any friend request from another newbie ... Thanks
  14. Goodkat

    Halloween Token

    Yes, of course. My friend code is: 8VP8B And the bug occurred on the first day the Halloween Ballon event started, which I think was Friday 4th October, about 3 hours after the event began, so approximately 16:00 hours. Thanks
  15. Stefan GoP

    Halloween Token

    Hello Goodkat, the bug that you describe that you get a hat that you already owned should actually not occur. Could you give me your friend code and the approx. date and time when this happened, so we can have a look at this and add you another one? Thanks!
  16. Hello Misty, thanks for mentioning this bug. Our devs already had a look at this and will fix it with the next update.
  17. Goodkat

    Halloween Token

    Yes, piggy token is the highlight out of that lot. But I would prefer you couldn't spin prizes that you already have. Because that is effectively nothing.
  18. James Gaw

    Feature requests

    Can you add Lottery ? everyone can buy a lottery ticket with 10k chips. ( unlimited ). Every Sunday @ time ( ..... ) will announce the winner. there will be 25% or 30% tax cut for the lottery winner. ( that will save chips inflation ) Total jack pot price = total sales of ticket through out the week. or set up the jackpot price. so all players can enjoy the lottery regardless of their lvl and chips. anyone can be winner. shark to VIP best Regards, jamesgaw007
  19. James Gaw

    Halloween Token

    I started with 150 mil ... Play the halloween event. wins 13 times. got 4 gold tokens. the results. lose 135 mil ( left with 15 mil )... got 2 rings. 4 gold halloween tokens.. 1. 250k chips 2. gold ticket 3. piggy token 4 hats not profitable event for me
  20. the black jack room is tragic error !! 1000 times worst from casino
  21. Goodkat

    Halloween Token

    I just won a golden halloween token for 3 wins in the new halloween balloon event and spun it and won a mummy hat that I already had!!! Most disappointing prize EVER. Seriously, x 3 wins in a 10m buy-in event with no prize for second place and it gives me a hat I already have!!!
  22. up to 10 times i lose at the tables from the last card from dealer i am boring to see this happend continiously when i try to collect chips without purchase ... Black Jack controlled by devil never win always lose
  23. Salvo GOP

    issues

    Hi @ArtmakerJen, we really apologize for any inconvenience caused. Please take into account that our Support Team usually receives a lot of tickets, so it might take up to 2-3 business days to get an answer. In addition to this, whenever you need to contact our support agents, please make sure to include your GOP username and your current GOP level.
  24. ArtmakerJen

    issues

    Well when you say "friends list" do you mean facebook? Because I don't use and have no plans to EVER use facebook. That notice I got did say in settings, bottom of the page. But there is no id number of any kind that I can find. ah, found the friend code, not sure that's the user id but saved it anyway.
  25. elon

    issues

    I think your UserID is the same as your "Friend Code" at the top of your Friends List. As far as I can tell that's the only UNIQUE identifier that is easy to find, and they can use it to look up your acct. I think I've seen something else that could be called a UserID but that may have been something that popped up in an error message long ago, and I can't see any way to call it up from the menus. Use the "Friend Code". It's unique to each player. It's enough.
  26. Today 2 people go all-in in Vegas , each for 200 mln and they both had the same hand. So it was a split pot. They were retearned only 178mln chips each. So they both got charged with more then 5% rake. Seems a bit excessive to charge 44 mln in rake in a 400 mln pot. I noticed this is with all split-pots. Which is especially a problem when you play in the Cristal Palace for example. (many split-pots) Could you fix this bug (double rake in split-pot) in the next update ? Thanks in advance ! kind regards
  27. ArtmakerJen

    issues

    I posted yesterday that I could not log in. That support asks for a user id found in settings but could not get to settings since I COULD NOT LOG IN. Well later that day I got in just fine. I didn't do anything different, must have been some random glitch? Kinda mad that my whole post is now gone. All I did was ask for an email addy for support. An admin could have sent me a PM if you don't want to post that here. At the very least tell me why the whole post is now missing. Doesn't matter, I found another link for support without the user id needed and sent a note. And so far no reply to that either. Well I have two points to make here. 1. Yesterday after I DID get in, I played a few games just fine, then got into the tower sit and go and the game kept flipping out. I kept getting connection failed notices, then had to miss a hand, all the seats around me were filled, then empty, around and around. Now sometimes I do have connection issues but this was not one of those times. I have a monitor that shows me my connection and it was strong. I opened another browser and got into a different online game and it was just fine. THIS SITE WAS GLITCHY YESTERDAY!!!!! Somehow I came in 3rd place even though I was unable to play a single hand. Lost a lot of chips though. NOT HAPPY that my post vanished AND support is non existent. I sure won't be spending any real money on this. So I lost free chips. Big deal. Ya know, this silly game is your business. I know this costs to run and keep updated etc. And you expect people to spend on occasion to pay for it. Well when support isn't there, posts in a forum vanish without any note as to why, lack of customer service means I will never be a paying customer. Bad idea folks. We all get that glitches happen. TALK TO YOUR CUSTOMERS LIKE THEY ARE VALUABLE OR YOU WON'T HAVE ANY! Business 101. I really like this game. You have a good thing going here. But there clearly is room for improvement. 2. I am logged in now, and before this happens again where I cannot even send a support ticket without my user id, WHERE IS THE USER ID? I remember the notice saying it's in settings. So I have settings open, looked all through it, no user id number to be found. Anyone got a road map where to look? I'll save it somewhere so the next time this happens I can just write to support.
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