GOP Jacopo

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GOP Jacopo last won the day on April 3

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About GOP Jacopo

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  1. GOP Jacopo

    New next Calendar?????

    Hello, we don't know yet, we'll let you guys know as soon as something more comes up
  2. GOP Jacopo

    May Calendar???

    Hello, we don't think we're going to have a new calendar any time soon but don't worry, other updated are coming up!
  3. GOP Jacopo

    Hats and stuff feedback

    Hello we are sorry that the dog's scratching bothers you, we will see what we can do about it. thank you for sharing
  4. GOP Jacopo

    Spin and play bug

    Hello, we are sorry for the inconvenience, thank you for reporting the issue, please contact our support group and tell her exactly what you have described here, if possible indicate also the time when this occurred, so they would be able to find it
  5. GOP Jacopo


    Hello Pokergirl, we have been having this issue for a while, it occurs as you said when you collect many tickets and then one accidentally doesn't work. It's because it shouldn't be there, our developers find it very hard to reproduce but we are working on it, and we hope to have fixed as soon as possible.
  6. GOP Jacopo

    No Ultra Spin

    Hello guys! Have you received your reward from the calendar at the end?
  7. Hello Platosha, We sincerely apologize for the inconvenience with the ultra spin at the end of the calendar. Our developers are working on it. This is not how it was supposed to go. We will let you know more as soon as we know something more.
  8. GOP Jacopo

    FAO Developers - Fault?

    Hello Fiferblue, it was not a mistake, to have it awarded in the daily activity you need to have a flush, even though straight flush is a better hand, they are not the same thing. Hope you will get one soon
  9. GOP Jacopo

    Spring calendar

    Hello! Yes you can skip a maximum of 2 days in order to get the ultra spin at the end
  10. GOP Jacopo


    Hello Sayasu, thank you very much for reporting that! We will take immediate consequences.
  11. GOP Jacopo

    Daily actvities

    Hello, for the daily activities you have to claim you the points at the end of every mission, if you dont do it by the end of the day, the day after everything will restart automatically without collecting the points from the day before. The challenge starts every morning of the week at 9:00 PM CET
  12. GOP Jacopo

    A game idea

    Hello, we will put it in the suggestions list, thank you for sharing
  13. GOP Jacopo

    Harassment / Offense

    Hello, thank you for reporting us this case. Next time you can directly report the player in-game. But again thank you, we'll start an investigation and take actions.
  14. GOP Jacopo

    what happened???

    Hello Mario, don't worry we can solve this problem, go through all the steps indicated in our FAQ's and you should be fine, don't forget that if you contact support it will take 2-3 days for them to get back at you
  15. GOP Jacopo

    Royal poker

    Hello, if on the table there was a KKKKT, you had an AQ and the other player AA, it's correct for the other player to win because AA is higher then AQ. Hope I answered your question