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About ArtmakerJen

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  1. ArtmakerJen

    Questions & Answers

    Hey anyone, I'm trying to get a friend to play and he's having issues getting anything to load. he's tried youdagames (what I use.) I had him try steam, a few browsers, nothing works. A team mate here suggested facebook but he doesn't want anything to do with facebook. Nothing is working. Then he told me he's using windows 7. Is that simply too old and this won't work anywhere? If so what is the min requirement? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ If this matters, I have issues getting in too. (Imac, 10.13.6) Firefox stopped working when you rolled out ruby. Chrome works but I have to reload the page at LEAST once. (sometimes multiple times.) One lady in my team said she has the same issue. I think something in the programing might be clogging up the works? IDK. Just a thought. I don't have issues on anything else. And my friend plays on another game (probably not allowed to say what.) I can say that one was once flash based and has already made the switch to HTML5. He plays in two of my teams and every day, no issues. But here, he just can't get in.
  2. ArtmakerJen

    Feature requests

    Love all the hats. Wish there were more choices in shirts gloves and pins. Also wish there were more varied gifts to give at the table. How about adding some seasonal ones? Candy corn for Halloween, maybe pool toys for the beach stuff... like that. Getting really tired of the stuff we have. Tiaras? Seriously? WHO actually wears a tiara? And NO MAN would. Come on. How about stuff that would actually BE at a poker table? Sandwiches, chips, more drinks, those are always popular. Get rid of the stupid tiaras. how about stuff that goes with all the hats? Someone with a dog hat could get a dog bone for their pooch? Something like that. Keeps things interesting. (need more gloves, how about stripes, at least more colors.)
  3. ArtmakerJen

    Halloween Token

    HEY good to see support really does fix issues. Outstanding. I have yet to win a single game let alone THREE. Love Halloween too but it seems it's just not going to happen for me.
  4. ArtmakerJen


    Well "2-3 business days" you say???? Posted this on the 2nd. Same day I contacted support. It's now the 9th. Still no reply from support. Game started mysteriously working the same day though so maybe they know they fixed what ever it was and no need to bother answering people? Or like so many online sites, (and many other businesses these days,) "support" is a thing of the past. oh well. Glad this is just a game and nothing really important.
  5. ArtmakerJen


    Well when you say "friends list" do you mean facebook? Because I don't use and have no plans to EVER use facebook. That notice I got did say in settings, bottom of the page. But there is no id number of any kind that I can find. ah, found the friend code, not sure that's the user id but saved it anyway.
  6. ArtmakerJen


    I posted yesterday that I could not log in. That support asks for a user id found in settings but could not get to settings since I COULD NOT LOG IN. Well later that day I got in just fine. I didn't do anything different, must have been some random glitch? Kinda mad that my whole post is now gone. All I did was ask for an email addy for support. An admin could have sent me a PM if you don't want to post that here. At the very least tell me why the whole post is now missing. Doesn't matter, I found another link for support without the user id needed and sent a note. And so far no reply to that either. Well I have two points to make here. 1. Yesterday after I DID get in, I played a few games just fine, then got into the tower sit and go and the game kept flipping out. I kept getting connection failed notices, then had to miss a hand, all the seats around me were filled, then empty, around and around. Now sometimes I do have connection issues but this was not one of those times. I have a monitor that shows me my connection and it was strong. I opened another browser and got into a different online game and it was just fine. THIS SITE WAS GLITCHY YESTERDAY!!!!! Somehow I came in 3rd place even though I was unable to play a single hand. Lost a lot of chips though. NOT HAPPY that my post vanished AND support is non existent. I sure won't be spending any real money on this. So I lost free chips. Big deal. Ya know, this silly game is your business. I know this costs to run and keep updated etc. And you expect people to spend on occasion to pay for it. Well when support isn't there, posts in a forum vanish without any note as to why, lack of customer service means I will never be a paying customer. Bad idea folks. We all get that glitches happen. TALK TO YOUR CUSTOMERS LIKE THEY ARE VALUABLE OR YOU WON'T HAVE ANY! Business 101. I really like this game. You have a good thing going here. But there clearly is room for improvement. 2. I am logged in now, and before this happens again where I cannot even send a support ticket without my user id, WHERE IS THE USER ID? I remember the notice saying it's in settings. So I have settings open, looked all through it, no user id number to be found. Anyone got a road map where to look? I'll save it somewhere so the next time this happens I can just write to support.
  7. ArtmakerJen


    Ok, now THIS was odd. Got the game up this morning, my usual few reboots to get it to load. No sound, played a few games, minimized the window, put the computer to sleep for awhile, came back, watched a movie (on another browser) came back to the game. The game window has not been closed all day. So spun, did a few things, played a game, at the END of the game (I won BTW) got a LOUD (sound was up high for the movie) sound effect. But that was the only one. Everything else is still muted as it should be. Now THIS has to be something goofy on your end. Something with your sound files isn't STAYING OFF. ONE sound, ONE time? That's just odd.
  8. ArtmakerJen


    wondering how many people turn their sound OFF like I do. Ever track that? Anyway, ok, it's not going to be shut off by default. And I'm NOT using steam. (That site purely sucks.) Besides I'd have to start all over. I like the team I'm in and all the points I have etc. Gotta deal with youdagames site. Now... clearly you never tested on the system I have. Imac, high sierra, opera. I have to reload the page every single time just to get it to work at all. Sound is iffy. Today it stayed off. Yesterday too. But some days I have to reload the page 3, 4, 5 times. Aren't there companies who do nothing but test stuff? Companies with all devices, all browsers, including older versions of all of them? TEST the game, and TEST upgrades BEFORE rolling it out. I actually knew someone who worked for such a place. They tested windows. Came back with all sorts of bugs, windows was released with all of the bugs in tact. Then they roll out patches, or a newer version your expected to buy. (one of many reasons I do NOT use windows.) Well at least rebooting (over and over sometimes) will eventually shut off sound. I'll deal with it.
  9. ArtmakerJen


    Easy stuff first. I'm NOT playing in incognito mode. Only plug in? (Not sure this even IS a plug in, came with the browser) it's version of adblocker. AND NO I AM NOT DISABLING THAT! Lastly... I CRINGE every time I hear "clear this that the other....." I once would blindly follow instructions (it has NEVER fixed a problem like this.) Then find out I have to RE log into every site I use, lost the history of previous sites I want to find, and I just don't do that anymore. Again, each and every time there has ever been some kind of problem on a website, this has not fixed it. HOWEVER. Since this game stopped working on my primary browser, firefox, I started using Opera. And this game is the ONLY thing I use Opera for. So fine. After 4 reboots and still getting sound, I came here, found your post and went ahead and cleared everything. Now I had to enter my age, ok, fine, accept terms, fine. THEN I get a pop up saying I'm logged into another device. I cannot find a way to attach a screen shot anywhere on this forum but it comes up and clicking reload only brings it up over and over until I quit, LEAVE IT QUIT for awhile, and try again. So aside from the sound issue, something is wanky telling me I'm on another device or browser or anything. I AM NOT! So... it's been a few min now, just opened the game, TOOK FOREVER to load, and I NOW HAVE MUSIC AND SOUND EFFECTS!!!!!! Seems settings got reset. Just turned them both OFF! WHY can't these be OFF BY DEFAULT???? Does ANYONE out there really want to hear stupid music and CLING, CLANG, CHEERS, Other assorted BULLSHIT NOISES???? Poker is a SILENT game. But we'll see now if the sound STAYS off this time.
  10. ArtmakerJen


    Three page refreshes every day just to get the sound to stay OFF. Why can't this be fixed? Just set it off by default. Let people who want to hear sound effects turn theirs on. I bet no one does.
  11. ArtmakerJen


    Well about the privacy policy. Nothing I haven't seen before. This part is fine. Every website is collecting the same. Even my own. We collect and process the following types of (personal) data: The page you visited (URL). This contains an abbreviation of the name of the game you played. General data about the browser/device used. For instance, whether you use Chrome or Firefox, and which version. Whether you use a desktop/laptop or tablet/smartphone to visit the website. The version and language of the operating system used. The IP address used (the address of the internet connection) Upon access, the approximate geographical location of the visitor based on the IP address, at the country or region level. But THIS???? Cookies used by us to sell and show ads Name Placed by Reason How long Heyzap Heyzap Give you a good ads experience 6 months Unity Ads Unity Give you a good ads experience 6 months Vungle Vungle Give you a good ads experience 6 months Applovin Applovin Give you a good ads experience 6 months AdColony AdColony Give you a good ads experience 6 months Facebook Audience Network Facebook Give you a good ads experience 6 months InMobi InMobi Give you a good ads experience 6 months Google Google Give you a good ads experience 6 months DMP Azerion Give you a good ads experience 6 months THIS is why I want NOTHING TO DO WITH FACEBOOK OR GOOGLE! Seems the whole world is about nothing other than feeding people ads to sell crap. Listen, I come here to play a simple poker game. I'm NOT shopping and I'm NOT wasting bandwidth on stupid ads. Most I have blocked anyway. We cut cable TV because 1. nothing on it worth watching and 2, even if you find a movie or something TOO DAMN MANY COMMERCIALS! There is nothing about an "ad experience" that is good!!!!!! Find another way to make money. You have a product here, people play this every day right? You do SELL packages right? Fine tune your product so people spend money on it and you won't have to fill your website and others like steam and facebook with ads. Climbing off my soap box now. (Note to self, time to DELETE ALL COOKIES! Even if it means I have to log into dozens of sites all over again.)
  12. ArtmakerJen


    I would not touch facebook if you paid me. Though I do have a steam account, and actually tried this game on it, that site purely sucks. No. And besides, this doesn't answer the question as to why sound keeps coming on even though I have it set to OFF. OR why I have to reboot twice every single time just to get the site up. OR why this site suddenly stopped loading at all using Firefox. (Again, right when you added the rube thing.) Three reboots today now I have some new privacy policy to read? Gees. (I DO read those, huge waste of time but I always do.)
  13. ArtmakerJen


    Imac High Sierra Opera (firefox is my browser of choice but your game stopped working on it about the time you rolled out the whole ruby level. This is the ONLY thing I use opera on.) And please do NOT suggest I install Chrome. I don't want Googles teeth in my computer. FIVE page refreshes yesterday to get the sound to stay off. Today was only three. SHOULD NOT HAVE TO DO THIS AT ALL!!!!! BTW Every single time I have to refresh the page at least once. Right after I enter my password and click... the page just sits. That's the point where firefox just loads till the end of time and does nothing. I do this automatically now. Click... give it a sec, refresh and the game comes up. Again shouldn't have to do that either.
  14. ArtmakerJen


    PLEASE FIX THIS!!!!!! Every day... I have to log in then refresh the page 2, 3, 4.... sometimes MORE just to get the sound, which I have set to mute, to stay MUTED! WHY? I do NOT WANT GAME NOISE!!!!!!! I listen to news, or my own music, NOT BING, CLINK, CHEERS, or any other meaningless garbage. How about setting sound to OFF by default? If anyone really wants to listen to noise they can.
  15. ArtmakerJen


    That's good to know. Thanks. Will keep it in mind. ♣️♥️♠️♦️