Ines

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Everything posted by Ines

  1. Happy New Year guys! At the moment, there is no other way to send a message to everyone but thanks for the suggestion! We will think about it
  2. Hi @Welsh_Elliott, are you still getting this error? If yes, are the two tables in Las Vegas?
  3. Hi guys, sorry about the late answer. Thanks for the good suggestion @Colt 45 regarding the reward for leveling up, we will think about it
  4. Hi @Little Dragon, please contact support in-game and tell them what happened exactly and at what time.
  5. Hi @Ser2598, you can find here the reasons you could have been banned: https://orangegames.helpshift.com/a/governor-of-poker-3/?s=your-account&f=why-is-my-account-banned-from-the-game&p=all
  6. Hi guys. Thanks for the suggestion, but it won't be possible. It will increase the possibility to transfer chips from one account to another, and this is against our rules too
  7. Hi @Colt 45, sorry for the late answer. Could you send these screenshots to support? They will take care of it.
  8. Hi @radiant thanks for all your good suggestions for the calendars of 2019. We will talk about it with the team
  9. @Tweety, this week we have a special Xmas Ultra Spin Pack, check it out
  10. Hi guys, we are aware of this issue. When you are playing on Steam, do you still see the question mark on your profile picture?
  11. Hi @Governor4, sorry for the late answer. Is it working now?
  12. Thanks for the feedback @troszku,! The private tables will not come back but we are thinking about another way where you could play with your friends.
  13. Hi @Colt 45, thanks! We will think about it
  14. Hi @guillemn_, where did you play?
  15. Hi @guillemn_, did you try to clear your cache? If not, please try it.
  16. Hi guys, sorry for the late answer. We are sorry for the issues regarding team points yesterday between 9 pm and 10.30pm (CET). The team has fixed it and given 3x 60 Min XP Tokens, to compensate for any missed points, to all affected players.
  17. Hi guys! Private games have been a debated feature in the game and we've turned them off until further notice. We love the game to be as social as possible and this is the case when everyone plays in the same public saloons. The new Private Chat feature is a great way to have new social interactions with your friends and teammates. So don't play alone and join everyone at the tables!
  18. Hi @mrsray, please contact support so they can look into it. You can contact them here: https://orangegames.helpshift.com/a/governor-of-poker-3/?l=en&contact=1
  19. Hi guys, we have turned the private tables off until further notice. We love the game to be as social as possible and this is the case when everyone plays in the same public saloons. The new private chat feature is a great way to have new social interactions with your friends and teammates. So don't play alone and join everyone at the tables!
  20. Hi @SpartakRS, can you please contact support and tell them when it happened? You can contact them here: https://orangegames.helpshift.com/a/governor-of-poker-3/?l=en&contact=1
  21. Hi guys! Sorry for the late answer. We are aware of the issues with logging in to the game with Facebook and the problem should be fixed by now. Sorry about that. Please contact support if you still have issues logging in with Facebook. Thanks for your understanding!
  22. Hi @Cee Jay Pi, as scenario 1 is 2 different players, it is not considered as having multiple accounts. However, scenario 2 is considered as one player and IT IS considered as having multiple accounts.
  23. Hi guys! Sorry for the late answer. We are aware of the issues with logging in to the game with Facebook and the problem should be fixed by now. Sorry about that. Please contact support if you still have issues logging in with Facebook. Thanks for your understanding!
  24. 🎉 The End Of The Year Calendar is NOW OPEN! Complete your daily mission, claim your Xmas Spin Token and spin the wheel! 🎁 You have the chance to win awesome prizes until the end of the year! And don't forget! If you claim every day, you will get an ULTRA spin at the end of the Calendar! Play now and claim your first day!