leaderboard ranking bug?

[shaun 3]

Losses sometimes count for -$2.5mil in Vegas Sit'NGo Leaderboard rankings? 

I'm not sure how widespread this is, but for me (on an iPad Pro), losses in Crown (Vegas) Sit N Go (and maybe others, but that's the only one I've tested) register as -$2.5mil -- when it should be -$1mil.

It's hard to reproduce several recent issues I've seen of unpredictable math in the leaderboard rankings, but one scenario that I can consistently reproduce is: two losses in a row consistently hits me for -$5mil on the second loss.

To be clear, the pattern I see is that the first loss doesn't register any negative value to the standings total, but the *second* one causes both losses to hit at 2.5x what a loss should count for. By the way, "loss" here means 3rd place or worse in Sit'NGo.

If you break up the losses, I have still seen losses sort of "catch up" in strange ways at a higher penalty than they should, but it's hard to establish the exact pattern. 

I'll try to attach the screenshots I have of before I signed on to Crown Sit'NGo -- where I have a balance of $5mil: I had just lost, and no change occurred to the total -- but the loss is still queued somewhere, though ready to stack on the second. Then I have a second screenshot just a few minutes later after I lost ( on purpose ; ) where it shows $0 balance. ie. where $5mil - $5mil (-2.5 x2) = $0  (af

I have another 'before and after', from $6mil to $1mil, where the $1mil registers as my total after a second loss in row. I'll try to figure out how to upload image attachments.
= 1

shaun 

[shaun 3]

Hmm, I don't see how to add an attachment in a straight-forward manner; just via URL. Am I supposed to serve up the image on my own webserver just so I can provide a URL? It seems strange. Surely, there must be way to upload images directly. Clearly, I'm a newbie at these forum posts. If you want screen captures, let me know the bast way to provide them. I just reproduced the issue again, with two more losses, and the same thing occurred.

I was at $0 on the leaderboard ranking for Crown Sit'NGo
I played and lost
I was still at $0
I played and lost
My new total in leaderboard became -$5mil

...So, two losses in a row cost -$2.5mil each to the ranking total.
Surely that's a bug, right?

Edited May 8, 2018 by shaun

[Randa 5]

This happened to me too.

[Beridok 18]

13 hours ago, shaun said:

Hmm, I don't see how to add an attachment in a straight-forward manner; just via URL. Am I supposed to serve up the image on my own webserver just so I can provide a URL? It seems strange. Surely, there must be way to upload images directly. Clearly, I'm a newbie at these forum posts. If you want screen captures, let me know the bast way to provide them.

https://forum.governorofpoker.com/topic/128-6th-team-challenge-chest/?do=findComment&comment=1221

 

[shaun 3]

I shared the images via 'contact us' in the app. I hope that suffices.

[Tony1964 1]

Yes, I'm experiencing exactly the same problem which prompted me to join the forum.

I was 1st on the leaderboard for Kings crown casino but it seems as soon as I hit 60M in winnings suddenly I started losing random amounts even if I manage a second place.

At the moment unless I come first I lose 3.5M and other times it seems to be a random amount.  The algo should take into account buy-ins as well to give a more accurate representation but that's a separate thing.

It's no big deal, but it clearly does not work and it's a bit bizarre how the total winnings keep heading south even though overall you are a winning player.

Tony

[shaun 3]

yes, there are a lot of unpredictable outcomes where you can (assuming you eliminate variables by sticking to, say, one sitngo table) be up $10mil (or whatever) overall, but be negative some odd amount in the rankings. i only found the one way — described in earlier post (and with screenshots shared with gop3 in-app) — to clearly reproduce an obvious bug. so far, no reply at all from gop3. it’s quite demotivating to play, when winning overall results in negative values to ranking. 

oh, and thanks @Beridok for the link to how to post images.

i don’t want to create an imgur account just to help identify a bug that gop3 doesn’t seem to care about. they haven’t replied in app or on this thread so i don’t want to jump through an extra hoop just to help them QA their game. i figure if they really want the images, they can see them in my in-app through the ‘contact us’ “conversation” (which i put in quotes because they have yet to reply). 

...or, if gop3 support would just let me know that it would be helpful to have the images in the forum, I'll get them uploaded. I just don't want to waste time doing something no one cares about. 

Even a: "thank you. we're aware of the issue and looking into it." would be nice.

And, I know it's not a big deal in the grand scheme of things. I'm just less interested in this game when the scoring system is broken.

 

[Ines 31]

Hi Shaun, we care about every bug players can find and we try to solve them all. But if you already sent them through "contact us" platform, it's enough. 

We are looking into the leaderboard bug! 

Thanks for warning us @shaun  

[shaun 3]

okay @Ines
noted
thanks for the reply

[Beridok 18]

I know this is not exactly about the same topic as original post, but there are still some people who have few hands and big stack, probably test accounts from developers:

 

And there is one guy with 3,5B having VIP+ status, even appearing in Leaderboards, but he doesn't have that "badge" on profile for reaching VIP+, why?

 

[shaun 3]

@Beridok

...regarding the VIP+ badge not showing up (despite hitting the requisite chips): I just hit VIP level, and noticed that the VIP badge didn't reveal until I hit "claim" on the achievement.

So, that's probably what's going on with that one. The rest though, I bet you're right about -- left over test accounts. Only other explanation would be if they spent $1000+ on chips without playing, which seems unlikely.  ; )

[Beridok 18]

On 5/20/2018 at 7:12 PM, shaun said:

@Beridok ...regarding the VIP+ badge not showing up (despite hitting the requisite chips): I just hit VIP level, and noticed that the VIP badge didn't reveal until I hit "claim" on the achievement.

So, that's probably what's going on with that one. The rest though, I bet you're right about -- left over test accounts. Only other explanation would be if they spent $1000+ on chips without playing, which seems unlikely.  ; )

@shaun thank you for answer It's probably just as you said for badge. Therefore, it's not bug, I suppose.

However, even if they would spend fortune on chips, they still would have too high level

[Ines 31]

Hey @Beridok, thanks for these screenshots, we will look into it! 

[shaun 3]

@Beridok excellent point!

... in other news:

Regarding the original leaderboard bug I reported...
seems it might've been quietly fixed. I haven't seen it recur in awhile (2-3 weeks ago was last time I saw it).
 

We could probably close the loop on this if no one else has noticed anything awry with leaderboard calculations lately.