MeOne 3 Posted May 22, 2018 Report Share Posted May 22, 2018 Some teams get a message when try to enter team-talk: SERVICE NOT AVAILABLE The team service is not available at the moment. Please help them. 1 Quote Link to post Share on other sites
MeOne 3 Posted May 23, 2018 Author Report Share Posted May 23, 2018 Please help immediately, one of the teams is "Gespenster" Quote Link to post Share on other sites
MeOne 3 Posted May 23, 2018 Author Report Share Posted May 23, 2018 Hello, is there any GOP developer in the universe? Quote Link to post Share on other sites
HercONE 1 Posted May 23, 2018 Report Share Posted May 23, 2018 Nö, we have the same problem and nobody gave me an answer at In-Game Support or Email. Fuck it... I want my gifts for the 6 chests we won last week. 1 Quote Link to post Share on other sites
MeOne 3 Posted May 23, 2018 Author Report Share Posted May 23, 2018 Very disappointing service of GOP ... Quote Link to post Share on other sites
Sarah watson 0 Posted May 24, 2018 Report Share Posted May 24, 2018 I have emailed support 3 times and no reply , please fix Quote Link to post Share on other sites
Sarah watson 0 Posted May 24, 2018 Report Share Posted May 24, 2018 My team Poker 8 Quote Link to post Share on other sites
HercONE 1 Posted May 24, 2018 Report Share Posted May 24, 2018 (edited) Nothing happens... I think WSOP is the alternative... The GOP Support is incompetent and arrogant... That's not how you treat your players. Exploitation of users ... Edited May 24, 2018 by HercONE Quote Link to post Share on other sites
GERARDESCHI 0 Posted May 24, 2018 Report Share Posted May 24, 2018 Same problem for the team : $kyline Since monday, all the players of this team can't access to the team service Thanks for support ! Quote Link to post Share on other sites
Ines 31 Posted May 24, 2018 Report Share Posted May 24, 2018 Hi guys, sorry for the late response. If it still doing it, you should send a mail to support. If you already did, you should wait for their answer and they will find a solution for it. The support is getting a lot of messages these days, so sorry for the delay due to this backlog. We're already more than doubling the team to be able to respond within 24 hours again. But it will take some weeks to reduce the backlog. What platform do you play on? If you try on another platform, maybe it should work again. Sorry for that issue! Quote Link to post Share on other sites
Sarah watson 0 Posted May 24, 2018 Report Share Posted May 24, 2018 I play on 2 different platforms same issue on both Quote Link to post Share on other sites
MeOne 3 Posted May 24, 2018 Author Report Share Posted May 24, 2018 We tested it at steam, android and web and the same error occurred. Quote Link to post Share on other sites
MeOne 3 Posted May 24, 2018 Author Report Share Posted May 24, 2018 INES, this is a very urgent support case. Some teams can't play the challenge and you give us a 7th chest, that's unfair to the affected teams and players. Quote Link to post Share on other sites
MeOne 3 Posted May 24, 2018 Author Report Share Posted May 24, 2018 And especially cruel is that they can not leave their team and found an new one Quote Link to post Share on other sites
MeOne 3 Posted May 25, 2018 Author Report Share Posted May 25, 2018 19 hours ago, Ines said: ... But it will take some weeks to reduce the backlog. ... This means you will solve this issue in some weeks? Quote Link to post Share on other sites
HercONE 1 Posted May 25, 2018 Report Share Posted May 25, 2018 Hahahahaha, unbelievable... My team probably does not even know why I do not answer. Do not hope they throw me out. Can not even send the boss a message ... Quote Link to post Share on other sites
Beridok 18 Posted May 25, 2018 Report Share Posted May 25, 2018 If you get "shields", there is no worry... It happened before, so I guess you just cannot preview the chat and see the points of teammates... Quote Link to post Share on other sites
MeOne 3 Posted May 25, 2018 Author Report Share Posted May 25, 2018 8 minutes ago, Beridok said: If you get "shields", there is no worry... Yes, but when this issue is not solved until Thursday, they will not get the chests. Quote Link to post Share on other sites
Thommy 2 Posted May 27, 2018 Report Share Posted May 27, 2018 I wish the hard working support-team a relaxing weekend, so you can solve this issue tomorrow Quote Link to post Share on other sites
Wizzard 0 Posted May 28, 2018 Report Share Posted May 28, 2018 I ´ve been unable to get in my team service since last challenge a week ago. every day its the same saying : team service is unavailable for the moment;it’s not a moment it’s days. I have 12 chests to open but I can’t. Its frustrating I sent lots of emails to GOP3 support but they don’t even answer!!!!!!!! Quote Link to post Share on other sites
Thommy 2 Posted May 28, 2018 Report Share Posted May 28, 2018 It's such a shaming performance of the support and the whole GOP-Team Quote Link to post Share on other sites
Ines 31 Posted May 28, 2018 Report Share Posted May 28, 2018 Hi, are you playing on the latest update? (3.9.7) If yes, wait for support's answer. Quote Link to post Share on other sites
Thommy 2 Posted May 28, 2018 Report Share Posted May 28, 2018 Yes, we play on 3.9.7. How long have we to wait? 2 hours? 2 Days? 2 Weeks? ... Quote Link to post Share on other sites
HercONE 1 Posted May 28, 2018 Report Share Posted May 28, 2018 I wish a lot of players will leave that game... it's a shame... Really! Quote Link to post Share on other sites
Wizzard 0 Posted May 29, 2018 Report Share Posted May 29, 2018 I do play on 3.9.7 I I ´ve been waiting over a week; still no answer from support!!! Quote Link to post Share on other sites
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