10 Bronze ticket spins -> Silver not registering

[elon 16]

When I spin a 10th Bronze ticket  to complete the bar, it shows the 10 boxes complete, shows the Claim Ticket button, and displays the animation of adding a silver ticket, but my Silver ticket count doesn't increase.

I've kept my eyes onpen for this, because I have observed it SEVERAL times before in the past week. Each time the Silver didn't register, I quit spinning them, hoping it was just a temporary glitch. It doesn't seem to be.

I don't recall seeing this happen with higher level tickets. I have no idea why. But it happens pretty commonly on bronze tickets and should be easy for you to replicate.

[Stefan GoP 2]

Hey @elon on what platform (Android, iOS, Gameroom, etc.) did this happen and did you already contact our support team?